Why Track My Stuff?
Aside from a customer standing in front of you, your phone and computer provide the best opportunities to generate revenue for your business. Your customers want to have choices on how they want to interact with your company. Ntelegence provides a comprehensive communication solution that offers multiple communication channels for businesses of all sizes. Along with robust call management features, we also provide texting, chat, and web form submissions. Best of all, these tools are all available in a single platform.
Our advanced call tracking technology allows you to track phone calls from all sources, including inbound and outbound calls. With our call analytics, you can easily monitor phone call metrics such as call sources, recordings, duration, conversion rates, previous call activity. Our call monitoring feature allows you to listen in on live calls and provide real-time coaching to your team. With call statistics, transcriptions, and data analysis, you can optimize your call routing and improve your call center's performance. With our call attribution feature, you can accurately track the ROI of your marketing campaigns. Dynamic number insertion allows you to track calls from specific referring web pages so you can track the sites that are driving the best opportunities for sales.
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