ABOUT
About us
At Ntelegence, we specialize in providing invaluable insights into your customer communications. Our platform uses advanced AI to analyze conversations from various sources, including call tracking, transcription, texting, and chat. We turn raw data into a clear story, helping you understand crucial details like caller sentiment, purchase intentions, and appointment bookings.
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Beyond our core Conversational Intelligence Platform, our comprehensive suite of services includes AI Intelligence Tools to automate tasks, expert Advisory and Consulting, a Learning Academy for your team, and robust IT Services and Software Development.
Our Story
From Vision to Ntelegence:
Ntelegence was born from a vision of transforming business communications. In 2000, our founder, Jeff Scherer, witnessed firsthand how technology would revolutionize vehicle sales during his time at AutoNation Direct. This experience sparked an idea that would shape his career.
Building on that success, Jeff founded Teletraxx in 2008 as the industry's first provider of custom call management solutions specifically for the marine, RV, and powersports industries. As our client base expanded and we evolved into new industries, our brand evolved as well. We became Ntelegence to reflect our growing capabilities and our commitment to bringing intelligence to every interaction.
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Today, we remain guided by our founding principle: "No Dead Ends." This means we ensure every customer conversation leads to a meaningful outcome, whether it's a recovered lead, a superior customer experience, or a valuable insight that fuels your business growth.
Ntelegence by the numbers
Our experience and scale speak for themselves. We are proud to be a trusted partner for businesses across multiple sectors.
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25+ Years of Experience: A history of innovation in the telecom and AI space.
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10M+ Calls Tracked: A testament to the power and reliability of our platform.
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5000+ Employees Assisted: We empower teams to make smarter decisions and achieve better results.
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100+ Clients: A diverse and established customer base.
Our Team.
We're a team of innovators and problem-solvers dedicated to transforming business communication. Our mission is to help companies succeed by turning conversations into valuable insights.
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Led by our founder, Jeff Scherer, we bring together decades of telecom experience with a deep understanding of AI. This unique blend allows us to build powerful, effective solutions.
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Our philosophy is simple: "No Dead Ends." We believe every conversation, and every challenge, is an opportunity. This principle guides our work, ensuring we not only provide cutting-edge technology but also act as a true partner in your success.
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